Human Resources Representative

HR Representative

• 100% remote supporting EST hours
• 8-5 EST, shift from 8-4 or 9-5 based on a 36.25hr

Pay Rate: $20.00 per hour W2

Duration: temp to perm role (3 months to start)

• Responds to inquiries including, but not limited to, HR policies and procedures, and leaves of absence through multiple modes of contacts (phones, emails, dashboard reports).
• Document summary details of calls and processing in case management system (Service Now).
• Complies with all company, state, city, and federal regulations including FMLA, state disability, family leave, ERISA and legislative Sick Policies.
• Utilizes policies, procedures, and internal resource materials to develop knowledge of all subjects handled by HR Shared Services.
• Performs accurate and timely administration of leave of absences, using dashboard reports to capture workload.

Qualifications:

• 1-2 years of related experience preferred (HR, customer service, benefits, etc.)
• Strong customer service skills
• High School Diploma required; Bachelors preferred
• Retail experience a plus!